We had a costly repair, Jack took the time to research many options finding an affordable option. The day after I picked up my vehicle the check engine light came on, Jack was not working that day and I felt the explanation I was receiving was a little shady. After some research we went ahead and did the second repair. When I was going to pick it up Jack was back and double checked the vehicle and noticed something else and fixed at no charge. I say all this to say I do like this place, but I will only work with Jack in the future. He’s trustworthy, honest and fair and does a great job of explaining the problems and your options.
Thank you Julie, I appreciate your confidence as I always strive to provide the best informative service to all our customers, I apologize that I was not available at the time your vehicle's engine light came on, and not too sure what explanation you received that may have wavered your trust, I will check into that further, I am happy that I was able to correct any indifference that may have caused. We do our best to make sure all of our customers are provided a service of excellence and hope that you continue to have confidence in Oceanside Auto Repair & smog as you had before. We appreciate your business, we appreciate your consideration, and once again I appreciate your confidence. Hope to see you again should you need any future automotive service. Jack
- Oceanside Auto Repair & Smog